Terms of service

Welcome to Celo Nutrition! The terms "we", "us" and "our" refer to Celo Nutrition. Celo Nutrition designs, develops, and co-manufactures protein bars, protein bites, and electrolyte and nutritional drink powders, and operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Celo Nutrition is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), including our Refund Policy (https://celonutrition.com/policies/refund-policy) and Privacy Policy (https://celonutrition.com/policies/privacy-policy), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers, return and refund eligibility, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service, our Refund Policy (https://celonutrition.com/policies/refund-policy), and our Privacy Policy (https://celonutrition.com/policies/privacy-policy). If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are using the Services under the supervision of a parent or legal guardian.

To use the Services, including accessing or browsing our online store or purchasing any products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Celo Nutrition reserves the right to suspend, restrict, or terminate your account at any time if we determine that you have violated these Terms or engaged in fraudulent, abusive, or unlawful activity.

SECTION 2 - OUR PRODUCTS

Celo Nutrition products include food products and dietary supplements, including protein bars, protein bites, and electrolyte and recovery drink powders. While we strive to formulate high-quality products designed to support performance, hydration, and general wellness, our products are not intended for medical use.

The statements made on our website and packaging have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. You should consult a qualified healthcare professional prior to using our products if you are pregnant, nursing, have a medical condition, or are taking medication.

Due to the nature of food manufacturing, our products may contain or be produced in facilities that process allergens such as milk, peanuts, tree nuts, soy, or other ingredients. You are responsible for reviewing all ingredient labels prior to consumption. Celo Nutrition shall not be liable for allergic reactions or adverse effects resulting from the consumption or misuse of our products.

Because our products are consumable food items, they are subject to the return and refund limitations described in our Refund Policy (https://celonutrition.com/policies/refund-policy), including restrictions on returning opened or consumed products.

We have made every effort to provide an accurate representation of our products and services in our online store. However, product appearance, color, and packaging may vary due to manufacturing processes or device display settings. All descriptions of products are subject to change at any time without notice at our sole discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Celo Nutrition reserves the right to accept or decline your order for any reason at its discretion, including suspected fraud, unauthorized resale, or inventory limitations.

Your order is not accepted until Celo Nutrition confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may not be able to accommodate cancellation or modification requests after processing.

In the event that we do not accept, cancel, or modify an order, we will attempt to notify you using the contact information provided at checkout.

All sales are final except as expressly described in our Refund Policy (https://celonutrition.com/policies/refund-policy), which governs eligibility for returns, exchanges, replacements, and refunds, including our policy on damaged or defective products. By placing an order, you acknowledge that you have read and agree to our Refund Policy.

You represent and warrant that your purchases are for personal use and not for unauthorized resale or distribution.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be reflected in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate purchase and payment information for all purchases. You represent and warrant that the payment method you provide is valid and that you are authorized to use it. You agree to pay all charges incurred, including applicable taxes and fees.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or events outside of our control.

Once we transfer products to the carrier, title and risk of loss passes to you, except that claims for products damaged in transit remain eligible for review under our Refund Policy (https://celonutrition.com/policies/refund-policy) when reported within the required timeframe. You are responsible for providing accurate shipping information and ensuring delivery can be received.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, images, graphics, product designs, and content, are owned by Celo Nutrition or its licensors and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, or otherwise use any of our content without prior written consent. All rights not expressly granted are reserved by Celo Nutrition.

SECTION 7 - OPTIONAL TOOLS

You may be provided access to tools offered by third parties. These tools are provided "as is" and "as available" without warranties of any kind. We are not responsible for any issues arising from your use of third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Our Services may include links to third-party websites or services. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing third-party services is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Celo Nutrition is powered by Shopify, which enables us to provide the Services. However, all purchases are made directly with Celo Nutrition. Shopify is not responsible for any transactions, claims, or damages arising from your use of our Services.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy (https://celonutrition.com/policies/privacy-policy). By using the Services, you acknowledge that you have read and agree to our Privacy Policy.

SECTION 11 - FEEDBACK

If you submit feedback or suggestions, you grant Celo Nutrition a perpetual, worldwide, royalty-free license to use, reproduce, and distribute such content for any purpose without compensation.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You may not use the Services for any unlawful purpose or in violation of these Terms. This includes interfering with the operation of the website, transmitting malicious code, or attempting to gain unauthorized access to our systems.

SECTION 14 - TERMINATION

We may terminate or suspend your access to the Services at any time without notice. You remain responsible for any outstanding obligations incurred prior to termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

All Services and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Services will be uninterrupted, secure, or error-free.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Celo Nutrition shall not be liable for any damages arising from your use of the Services or products, including but not limited to injury, allergic reactions, or loss of profits. This limitation does not affect any remedy expressly made available to you under our Refund Policy (https://celonutrition.com/policies/refund-policy).

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Celo Nutrition from any claims arising from your use of the Services or violation of these Terms.

SECTION 18 - GOVERNING LAW

These Terms shall be governed by the laws of the State of Florida.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at info@celonutrition.com.

Celo Nutrition info@celonutrition.com